Service

Parts Prices

Parts prices are EXW (ex-works), Sherwood, Oregon, or point of shipment in the case of drop shipments. All shipments will be made freight collect unless otherwise requested. If a prepaid shipment should be necessary, the transportation charges will be added to the invoice.

Note: Parts prices are determined at time of order (not at time of shipment).

Procedure for Ordering Parts

The following information is required when placing a purchase order for service parts:

Name of Individual Placing the Order

Company Name

Telephone, Fax, and/or e-mail address

Billing Address

Shipping Address

Shipping Instructions, including courier and terms (collect or prepay and add)

Request to ship complete or partial

Purchase Order Number (names or phone numbers are unacceptable)

Unit Model and Serial Number (Emergency or Breakdown Order Only)

Quantity

Part Number(s)

Description

If specific routing is desired, this information should be forwarded to the Service Parts Department for permanent reference and should also be noted on each order. If no instructions are given, we ship via the least expensive carrier. Please click here for more information on our E-Commerce site, or visit ec.alliedsystems.com.

Allied Systems Company Service Parts also supports the following products:
•Allied Tree Harvester   •FWD Wagner   •Raygo Wagner   •Mi-Jack   •Hanover Forwarder   •CETEC Transport   •Clark Skidder   •Ranger Skidder   •VME Skidder   •Clark Winch   •Lufkin Winch   •Hyster Winch   •Nautilus Crane   •Cougar Crane   •Swing Shift   •Brudi

Field Service, Inspection, and Installation

Our goal: Providing readily available technical resources to resolve issues quickly, efficiently and safely.

OEM factory-trained Field Service Representatives support all Allied Systems Company-manufactured products worldwide. Call Allied for quick and efficient problem resolution, or simply to help maintain operational readiness. Additional factory support is available during normal business hours via phone, e-mail and fax.

Technical Publications

Find technical documentation quickly and easily at our Publications Locator. Thousands of parts and service documents for Allied Winch, Ranger, Wagner, Long Reach, Freeman, and Allied Marine Crane are ready for download, sorted by product line, document type, machine serial number, etc.

Contact our Webmaster by clicking here if you need assistance locating a specific document.
Printed or CD-ROM copies are available for purchase. Contact our Service Parts department for details.

Remanufacturing

When our customers buy genuine remanufactured Allied Systems equipment and components, they increase productivity and safety at the lowest total cost of ownership. By having manufacturing, parts, and assembly, all in house, Allied Systems can offer a lower total cost, shorter lead-time and better quality compared to repair shops.

Allied Systems Company is the only supplier with the capabilities to remanufacture your equipment to its original equipment specifications because we use only genuine Allied Systems original parts and test the equipment to the original design standards. With in-house engineering, manufacturing and a fully stocked service parts warehouse, Allied Systems can rebuild your equipment to original specifications and quickly return your equipment, maximizing your equipment availability. If you are in need of any repairs, returns, rebuilds or exchanges, please don't hesitate to contact us.